Are your details up-to-date?
Receive our news, event invitations and alumni benefits.
The Alumni Relations team
Do you want more information or help reconnecting?
Frequently asked alumni questions
Find answers to commonly asked questions from your fellow Macquarie University alumni.
Our top three FAQs
- How do I sign up to use the Library?
Learn how to register on the alumni benefits page
- How do I get my academic transcript?
Find out more in our student portal
- How do I update my contact details?
Update your details on our online form.
How do I join the alumni community?
All of our students automatically become alumni once they have graduated from Macquarie University.
To be part of our wonderful alumni community, keep your contact details up-to-date so that we can send you the latest news, University updates and event invitations.
Why should I keep in touch?
Alumni connect with fellow graduates for personal and professional purposes. The Alumni Relations team encourages Macquarie University graduates to socialise and collaborate with one another.
As a Macquarie University graduate, you are entitled to many benefits including:
- access to CareerHub and career assistance with the Career and Employment Service
- receiving publications such as the regular Macquarie Matters alumni e-magazine
- invitations to events hosted by Macquarie University, the Alumni Relations Office and our international alumni networks
- connection with Macquarie and your fellow alumni through social media channels
- discounted membership fees for the Macquarie University Sports and Aquatic Centre
- study discounts for you at Macquarie University
- free lifetime Macquarie University Library membership
For more reasons to stay connected read our Macquarie alumni benefits brochure [PDF 1.68MB].
How can I be more involved?
Why am I not receiving alumni emails?
How can I get an Alumni Campus Card?
How can I contact my friends from Macquarie University?
Due to privacy restrictions, the University cannot share alumni contact details. But we can contact a friend on your behalf to let them know that you are looking to reconnect!
Contact the Alumni Relations team on firstname.lastname@example.org with your request.
Alumni login and registration
How do I register as alumni?
You automatically joined our global alumni community when you graduated from Macquarie. There is no need for you to register as an alumni member.
If you wanted to update your preferences, you can do so by creating an alumni login through our alumni portal, the Alumni Web Community (AWC), which is an exclusive space for Macquarie graduates. Update your details and let us know your preferences.
- If you have already signed up, log in with your registered details (email address, username and password).
- First-time users can register for a new account, using your name at graduation, student ID number and date of birth.
Please note: your AWC account is different from your alumni OneID account. Your alumni OneID starts with MQG and is created as part of your Macquarie University Library alumni membership.
How can I recover my Alumni Web Community email login?
If you have forgotten either your username or password, contact the Alumni Relations team on email@example.com with your:
- name at graduation
- date of birth
- degree/s and graduation year/s.
Why isn't my name in the Account Lookup for the Alumni Web Community?
We create your alumni profile in the Alumni Web Community after you graduate. This means you will not find your name listed until after graduation.
Check that you are using your name at the time of graduation. You will also need your date of birth and student ID number.
If you are still having a problem, contact the Alumni Relations team on firstname.lastname@example.org.
Academic records and degree verification
How do I obtain my academic transcripts?
You can request an official academic transcript from Macquarie University for a fee.
Official academic transcripts can be provided as a hard copy or a certified digital link using MyeQuals, an Australian and New Zealand platform that provides secure access to certified documents anytime and anywhere.
An official academic transcript includes:
- enrolment details
- credit points
- course completion and conferral of award details
- fails and withdrawals.
Transcript requests are managed by Student Connect.
Current students can generate a free unofficial transcript via eStudent.
How do I obtain my testamur?
At your graduation ceremony you will receive your testamur, and two copies of your academic transcript.
Australian Qualification Framework (AQF) compliant awards also receive a copy of the Australian Higher Education Graduation Statement (AHEGS).
If you need a replacement testamur, you will need to go to the Graduation Documents page, complete a replacement testamur request form and pay the fee.
All requests are managed by Student Connect.
How do I find the official shorthand name of my degree?
Names and abbreviations for all awards (certificates, degrees and diplomas) are listed by year in the Macquarie University Handbook archive.
- Click on the year you first began your studies at Macquarie to locate your degree.
- Search for your degree and open the course entry.
- You will find the shorthand name in brackets under ‘Award’.
- Then add the year of your graduation ceremony in brackets.
For example, if you enrolled into a Bachelor of Applied Finance with the degree of Bachelor of Actuarial Studies in 2010, completed your studies in 2013, but graduated in April 2014, then your official shorthand name will be BAppFinBActStud (2014).
How do I sign off official documents?
Contact Student Connect for help.
T: +61 (2) 9850 6410
How can I confirm my employee is a graduate of Macquarie University?
Use the Macquarie University Graduate Register to verify academic qualifications conferred by the University. You will need to know the person's name at the time of graduation.
If your search does not return a result, check that the details have been entered correctly.
If there is still no result, you may wish to contact the Verification team on email@example.com. Make the subject heading 'Degree Verification', and in the body of your email, please advise:
- the graduate's date of birth
- details of any name changes
- the name of the award you wish to have verified.
A consent form signed by the graduate must also be attached.
Most requests take approximately two business days to be processed. In instances where we need to access archived material, it may take a little longer.
Access to University resources
Can I still use the Library?
Macquarie University alumni are entitled to free lifetime membership of Macquarie University Library, including borrowing privileges and special access to limited online databases and ebooks.
Learn how to register on the alumni benefits page.
Can I access my student email account after I graduate?
If you were studying at Macquarie University from mid-2007 onwards – when we migrated to the Gmail platform – you will have full access to your student email account (in the format: firstname.lastname@example.org).
Follow these instructions to forward student emails to a personal account.
Older, internally hosted email accounts (eg @laurel.ocs.thelocatorlink.com) no longer exist.
How do I reset the password for my student email?
The IT Service Desk can assist with resetting your password for student email.
The quickest and simplest way to retrieve your password is over the phone, as they will be able to give you step-by-step instructions.
T: +61 (2) 9850 4357
You can also email the IT Service Desk on email@example.com for a written explanation.
Will I have access to iLearn after I graduate?
You can use Macquarie's iLearn up until your graduation date but you will not have access after you graduate from Macquarie University.
If you want to save your lecture notes, we advise you to do so before, or promptly after, your completion.
How do I update my contact information?
Update your preferred email address, home address or employment details to stay connected. You can do this by completing the update my details form online.
Alternatively, you can download a hardcopy form [PDF 159KB], fill it in and send it to the Alumni Relations team via post or email.
Our contact details are as follows:
Building 1, 58 Waterloo Rd
Macquarie Park NSW 2113
T: +61 (2) 9850 1324
How can I update my preferences and interests?
Change your communication options and interests in tailor my preferences. Then we can connect with you about:
- alumni networking events and volunteer opportunities, as well as Sirius Magazine and Macquarie Matters e-magazine
- university news on particular topics, such as arts, economics, law or technology.
How can I find my student ID number?
If you have forgotten your student ID, contact Alumni Relations.
T: +61 (2) 9850 1324
You will need to provide us with your:
- name at graduation
- date of birth
- degree/s and graduation year/s.
Need more assistance? Contact the Privacy Officer on firstname.lastname@example.org.